Privacy Policy

Last updated: 2026-04-05

Introduction

Milestone ("Company," "we," "us," "our," or "our Company") operates the website milestone.qfhq.io (the "Website" or "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using Milestone, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Website includes the following:

Personal Data

• Name and email address
• Phone number and mailing address
• Username and password
• Billing and payment information
• Date of birth and demographic information
• Professional qualifications and work history
• Account preferences and settings

Automatically Collected Information

• Device information, including device type, operating system, and device identifiers
• Internet Protocol (IP) address and geolocation data
• Browsing history, including pages viewed and time spent on each page
• Referring and exit page URLs
• Click stream data and search queries
• Hardware model and mobile network information
• Access logs and server logs
• Information about your interactions with our Service, including features accessed and actions performed

Information from Third Parties

• Information from payment processors and financial institutions
• Information from identity verification services
• Information from third-party analytics providers
• Information from social media platforms if you connect your account to our Service
• Information from publicly available sources for verification purposes
• Information provided by partners and business associates

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Create and manage your user account
• Process your transactions and send related information
• Deliver the services and support you have requested
• Send administrative information and updates regarding our policies or terms
• Respond to your inquiries and provide customer service
• Personalize your experience and provide tailored content and recommendations
• Monitor and analyze usage patterns and trends to improve our Service
• Develop new features, products, and services
• Conduct research, surveys, and analytics regarding user behavior and preferences
• Send promotional communications, newsletters, and marketing materials
• Verify your identity and prevent fraudulent activity and unauthorized access
• Comply with legal obligations and enforce our Terms of Service and other agreements
• Investigate and resolve disputes, claims, and complaints
• Fulfill any other purpose for which you provide information
• Generate aggregate, anonymized data for business and marketing purposes

Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share or disclose your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processors, cloud hosting providers, customer support platforms, analytics providers, and marketing partners. These service providers are contractually obligated to use your information solely for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.

Business Transfers

If Milestone is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Legal Obligations

We may disclose your information when required by law or when we have a good-faith belief that disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to subpoenas, court orders, and other legal instruments.

Protection of Rights and Safety

We may disclose your information when necessary to protect our legal rights, privacy, safety, or property, or those of our users, affiliates, or the public. This includes enforcing our Terms of Service and other agreements, preventing fraud, and protecting against malicious or illegal activity.

Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our Website, collect usage data, and remember your preferences. These technologies help us understand how you interact with our Service and allow us to improve functionality and performance.

Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of our Service, including security and user authentication
• Performance Cookies: Collect information about how you use our Service to help us improve performance and functionality
• Functional Cookies: Remember your preferences and settings to provide a personalized experience
• Targeting/Advertising Cookies: Used to deliver targeted advertising and measure the effectiveness of marketing campaigns
• Analytics Cookies: Track usage patterns and help us understand user behavior and trends

Cookie Management

Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can also typically delete existing cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website and your user experience. To opt out of targeted advertising cookies, you may use industry-standard opt-out tools and mechanisms provided by advertising networks.

Third-Party Analytics

We use third-party analytics providers to analyze user behavior and trends. These providers may place their own cookies on your device. We encourage you to review their privacy policies to understand how they collect and use your information.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We are committed to respecting and protecting your privacy rights.

Access and Portability

You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format. You may also request that we transmit your information to another service provider.

Correction and Updates

You may request that we correct inaccurate, incomplete, or outdated personal information. You can update much of your information directly through your account settings.

Deletion

You have the right to request that we delete your personal information, subject to certain legal and contractual limitations. We will comply with deletion requests unless we are required to retain your information for legal, tax, or business purposes.

Opt-Out from Marketing Communications

You may opt out of receiving promotional emails, newsletters, and marketing communications by following the unsubscribe instructions included in each message or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional and administrative messages related to your account and our Service.

Do Not Track Signals

Some web browsers include a Do Not Track (DNT) feature. Currently, there is no industry standard for recognizing DNT signals. Our Service does not respond to DNT browser